Walmart Charter - Scintilla data is overstated due to data modeling issue

Incident Report for Crisp

Identified

We are currently investigating an issue that is causing some Walmart Scintilla data to be overstated into CRA and CRS after a change to the data model was made yesterday. We are completing a full triage of the issue and will keep you updated with our steps to resolution.
Posted Jul 28, 2026 - 20:11 UTC
This incident affects: Crisp Retail Analytics (Walmart Scintilla Category Advisor, Walmart Scintilla Charter) and Crisp Reporting Studio (atlas.atlasdsr.com), Crisp AI Agents.