Resolved -
This incident has been resolved.
May 13, 14:47 UTC
Monitoring -
The fix was implemented and completed. The majority of clients now have access to the most recent weeks data, Week 14, within Crisp Retail Analytics & Reporting Studio.
We are continuing to monitor for full resolution.
May 13, 14:24 UTC
Update -
We are continuing to work through the deployment of a fix and data reprocessing that is blocking data from Week 14 being available in Crisp Retail Analytics and Reporting Studio.
The next update or resolution will be provided by 9am CST tomorrow.
May 12, 22:52 UTC
Update -
We are in the process of deploying a fix and reprocessing data to make available in both Crisp Retail Analytics & Reporting Studio. Our expected resolution is by end of business day. We will continue to provide updates on progress until we confirm full resolution.
May 12, 19:16 UTC
Identified -
We have identified an issue with the Walmart Basic ingestion and delivery to Crisp Retail Analytics & Reporting Studio that are preventing week 14 and other weeks from being available.
We are actively applying a fix and will provide continuous update until resolved.
May 12, 17:20 UTC