A fix has been applied and models are now loading as expected. We are monitoring to ensure full resolution.
Posted May 12, 2025 - 14:19 UTC
Investigating
We are currently investigating an issue with some users reporting an inability to load the Crisp Retail Analytics (CRA) dashboards and receiving an error "Unable to load model due to reaching capacity limits."
We are working to resolve as quickly as possible and will provide continuous updates.