All Systems Operational

Crisp Platform (platform.gocrisp.com) ? Operational
90 days ago
100.0 % uptime
Today
Crisp Retail Analytics Operational
90 days ago
99.99 % uptime
Today
Walmart Luminate Basic ? Operational
90 days ago
99.99 % uptime
Today
Walmart Luminate Category Advisor ? Operational
90 days ago
99.99 % uptime
Today
Walmart Luminate Charter ? Operational
90 days ago
99.99 % uptime
Today
Source Connectors Operational
90 days ago
100.0 % uptime
Today
84.51° Stratum Direct Operational
90 days ago
100.0 % uptime
Today
Amazon Seller Central Operational
90 days ago
100.0 % uptime
Today
Amazon Vendor Central Operational
90 days ago
100.0 % uptime
Today
C&S Operational
90 days ago
100.0 % uptime
Today
Dollar General Operational
90 days ago
100.0 % uptime
Today
KeHE Operational
90 days ago
100.0 % uptime
Today
Kroger Operational
90 days ago
100.0 % uptime
Today
Meijer Operational
90 days ago
100.0 % uptime
Today
REMA Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Target Operational
90 days ago
100.0 % uptime
Today
Target Greenfield Operational
90 days ago
100.0 % uptime
Today
UNFI Insights Operational
90 days ago
100.0 % uptime
Today
Walmart Luminate Basic Operational
90 days ago
100.0 % uptime
Today
Walmart Luminate Category Advisor Operational
90 days ago
100.0 % uptime
Today
Walmart Luminate Charter Operational
90 days ago
100.0 % uptime
Today
Walmart Luminate Nielsen Alc Bev Operational
90 days ago
100.0 % uptime
Today
Walmart Retail Link Operational
90 days ago
100.0 % uptime
Today
Wegmans Operational
90 days ago
100.0 % uptime
Today
Whole Foods Operational
90 days ago
100.0 % uptime
Today
Destination Connectors Operational
90 days ago
99.99 % uptime
Today
AWS S3 Operational
90 days ago
100.0 % uptime
Today
Azure Blob Storage Operational
90 days ago
99.89 % uptime
Today
Azure Data Lake Storage Gen2 Operational
90 days ago
100.0 % uptime
Today
Crisp Operational
90 days ago
100.0 % uptime
Today
Databricks Operational
90 days ago
100.0 % uptime
Today
Excel Operational
90 days ago
100.0 % uptime
Today
Google BigQuery Operational
90 days ago
100.0 % uptime
Today
OData API Operational
90 days ago
100.0 % uptime
Today
Power BI (OData) Operational
90 days ago
100.0 % uptime
Today
Power BI Premium Operational
90 days ago
100.0 % uptime
Today
Snowflake Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
Crisp Reporting Studio (atlas.atlasdsr.com) Operational
90 days ago
100.0 % uptime
Today
SOLYS / Lumidata Operational
90 days ago
100.0 % uptime
Today
UNFI Insights (myunfi.com/unfi-insights) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 30, 2025

No incidents reported today.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - We have confirmed that our fix has been successful and exports are flowing again. We have also caught up on all exports that were missed since the incident began.
Mar 28, 17:01 UTC
Monitoring - A fix has been applied and we are monitoring the results. Here is some additional information about the cause and scope of the impact of this incident.
Issue started: Late evening on March 25th across all Azure destination connectors during credential verification.
Cause: We have determined this was a side effect of a recent infrastructure upgrade.
Next steps: We will assess the best monitoring approach as a team to prevent recurrence.
Next update: In the next 30 minutes to an hour.

Mar 28, 15:43 UTC
Identified - We have identified an issue with the Azure destination connection that is resulting in failed data exports. We are currently working on a solution and will provide an update soon.
Mar 28, 14:49 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - All exports have completed for destination connectors.
Mar 25, 20:04 UTC
Update - We are currently exporting all data and monitoring for the successful delivery of data to destination connectors. We continue to monitor and provide updates until this issue is fully resolved.
Mar 25, 17:15 UTC
Monitoring - We have identified a root cause and applied a fix to restart exports. We are currently monitoring this for effectiveness and will provide updates on resolution.
Mar 25, 14:04 UTC
Update - We are continuing to investigate this issue.
Mar 25, 13:44 UTC
Investigating - We are experiencing degraded performance in sending data to data destinations and PowerBI. We are actively triaging to understand scope and impact and will provide continuous updates.
Mar 25, 13:41 UTC
Resolved - The underlying issue has been resolved and all visualizations with CRA are now loading.
Mar 25, 16:49 UTC
Monitoring - A fix has been implemented to allow the visuals to render within Crisp Retail Analytics. We are actively monitoring and will provide an update when this issue is confirmed resolved or if there are additional steps for resolution needed.

Next update: by 12:30 CST.

Mar 25, 14:45 UTC
Identified - We have identified an issue where visuals within Crisp Retail Analytics that contain inventory information within the dashboards are failing to load. We are actively working on a fix to resolve.
Mar 25, 14:27 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Resolved - This incident has been resolved.
Mar 17, 12:42 UTC
Monitoring - The issue has been determined to be caused by a Microsoft outage that has now been resolved. We are currently monitoring and reviewing all client systems to ensure that the data model is now loading within Crisp Retail Analytics.
Mar 17, 12:31 UTC
Investigating - We are currently investigating an issue that is preventing the Crisp Retail Analytics model from loading. We will continue to provide updates as we work to resolve this issue.
Mar 17, 12:17 UTC
Mar 16, 2025

No incidents reported.